This study addresses the roles and workloads of personnel serving the commercial office buildings in metro-Atlanta. The study produces an average full-time equivalent staff for various property management, building engineers, leasing, and accounting positions, and provides a formula to real estate professionals understand how the property they own and manage compare to the industry average. The results are from 26 building ownership/management organizations and represent 110 metro-Atlanta buildings, comprising approximately 27 million square feet.